105031-4320 ZEXEL Cross 1050314320 1661096001

PARTS NEEDED
Qty
Part Number Description
2 6V8260 SEAL-O-RING
1 10R6350 PUMP GP-FUEL
1 2923739 TUBE AS-FUEL
1 2923740 TUBE AS-FUEL
ACTION REQUIRED
This procedure only applies to engines with less than 250 hours.
Step 1: Verify oil level on the dipstick gage is at the full mark after engine has been shut off for 15 minutes. Adjust oil level if necessary and reconfirm oil level is at the full mark on gage before procedeing to Step 2.
Step 2: Use Cat Electronic Technician to run the Injector Fuel Delivery Test and repeat test for a total of four times. Test takes approximately 7 minutes for each run and is listed under the Diagnostic Test menu in Cat Electronic Technician.
Step 3: Shut engine off and recheck oil level after 15 minutes.
Result 1: If oil level did not rise return truck to service.
Result 2: If oil level has risen on gage due to fuel dilution, obtain an oil sample and replace high-pressure fuel pump, refer to RENR9707 Disassembly & Assembly guide for proper replacement of fuel injection pump. Maintain engine cleanliness and proper oil sampling practices at all times.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
Dealer to perform most economical repair.
Option 1: Inspection
1.0 hour only will be allowed for engines over 250 hours.
Description________________SMCS CODE________Hours
ECM Download_______________7751-001_________1.0
Option 2: Troubleshooting
1.6 hours will be allowed to perform troubleshooting.
Description________________SMCS CODE________Hours
ECM Download_______________7751-001_________1.0
Injector Diagnostic Test___1290-035_________0.6
Option 3: Pump Replacement
Description________________SMCS CODE________Hours
ECM Download_______________7751-001_________1.0
Injector Diagnostic Test___1290-035_________0.6
Oil Sample_________________1348-008-SM______0.2
Engine Wash________________1251-074_________0.3
R&I Pump __________________1251-010_________4.1
Minor Road Test____________1251-030_________0.5
Exception may be considered and claimed depending on chassis.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. Return all parts replaced along with oil sample to address listed below for 100% inspection.
Caterpillar Inc.
Attn: PIXXXXX
BUILDING DD DOCK 8
ROUTE 29 OLD GALENA ROAD
MOSSIVILLE, IL 61552
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING FUEL INJECTION PUMPS ON CERTAIN C7/C9 ON-HIGHWAY TRUCK ENGINES
MODELS INVOLVED - C7/C9 ON-HIGHWAY TRUCK ENGINES
Dear Caterpillar Product Owner:
The fuel injection pump needs to be inspected on the products listed below. The existing fuel pump can cause fuel to mix with engine oil. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 10Oct2007 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 10Oct2007 Service Letter