108922-2120 ZEXEL 9 400 619 408 BOSCH INJECTION-PUMP ASSEMBLY 9400619408 1089222120 me163546

PROBLEM
The existing fuel injectors can experience injector failures due to injector body cracking. If the existing injector fails it can result in complaints of high oil levels due to excessive fuel dilution.
AFFECTED PRODUCT
Model Identification Number
C27 A6X00101-00105
EGG00100
NAR00100-00119
T4Z00100, 200-227, 236
C32 NST00100-00108
SDK00101-00198
PMC27 N1B00100-00105, 107-118, 120-126, 128
PARTS NEEDED
Qty
Part Number Description
2 1R1808 FILTER-LUBE
12 8S9191 BOLT
12 3594060 INJECTOR GP-FUEL
1 BULK_OIL DEO (Refer to the OMM for Refill Capacities)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
If excessive fuel dilution of engine oil is found reference the following to determine the cause of fuel dilution.
Refer to Special Instruction, REHS3007, "Determining the Cause of Fuel Dilution of Engine Oil"
Troubleshooting C27 and C32 Engines:
UENR0505 C27 Petroleum Generator Set Engines
UENR0504 C27 and C32 Industrial Engines
KENR9192 C27 Generator Set Engines
Once an injector(s) has been identified as having a cracked/leaking injector body, replace the failed injector(s). Inspect the remaining good injector serial numbers with Cat ET, (Injector Serial Numbers = Injector trim file name, (ie 6Cxxxxxxxxxx.trm)). If the remaining injector serial numbers fall within the serial number range below, replace at the same time. Refer to Image 1 for the serial number location on the top of the electronic unit injector.
Injector Serial Numbers
6C001793971D through 6C002198297C
8S-9191 Injector Hold Down Bolt must be replaced.
Refer to Disassembly and Assembly, KENR8167 for the removal, installation, and tightening procedures.
After the engine is reassembled, change the engine oil and filters.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-3500 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
3501-6000 hrs,
25-48 mo 50.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 10.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.