101603-7411 ZEXEL INJECTION-PUMP ASSEMBLY Cross 1016037411 8943962111

TERMINATION DATE
30Sep2013
PROBLEM
The existing fuel injectors can experience internal body cracks due to material inclusions and variability in the factory tightening procedure and/or the poppet sticking as a result of body and valve tolerancing on certain C32 marine engines. If the existing fuel injector fails it can result in complaints of misfire and/or low power.
AFFECTED PRODUCT
Model Identification Number
C32 RND00276-00339
RNE00126-00140
RNX00104-00110, 112, 115-136, 140, 145, 148-158, 162-165, 169-202, 206, 209-212, 214-217, 219-220, 222, 224-228, 232-238, 240-247, 250, 252-253, 257, 263, 265, 267-282, 284-285, 288-289, 291-305, 307, 310, 312-317, 320, 323, 325-329, 334-339, 341-343
RNY00102-00107, 119-120, 123-129, 135, 137, 154, 156-162, 171, 173, 183, 190-192, 196-200, 202-203, 205, 210-211, 213, 220-222, 225-226, 228-236, 238-242, 244-246, 248-249, 253-258, 260, 263-266, 269, 276, 280, 282, 285-286, 289-300, 302-305, 308-309, 312-315, 317-318, 327, 333-335, 337-349, 352, 356-358, 360-361, 363-366, 368, 370, 386, 391, 398-403, 406-408, 411-414, 417-419, 421-428, 443-448, 452-453, 456-457, 459-471, 474, 476, 478-489, 491-492, 497, 499-500, 502-507, 511-513, 516, 518-519, 521, 529-539, 541-542, 544, 546, 549, 551-554, 556-558, 571, 579-581, 585, 600-602, 606, 609-610, 613, 617-619, 621, 624-642, 644-665, 667, 672, 674, 676-677, 686-687, 695, 697-698, 700-702, 707-709, 711-728, 731-734, 737, 741, 746-748, 751-752, 755, 763, 765, 767, 777-782, 786-787, 794, 796, 798-799, 802, 804-820, 826, 829, 836, 842, 848, 859, 862, 866-867, 872-875, 886, 890-891, 894, 896-903, 909-910, 913-919, 925, 927, 929, 931, 934, 938, 952-954, 959-960, 973
RNZ00101-00158, 160, 162-181, 183-189, 191-220, 222-223, 225-231, 233-250, 252-253, 255-261, 263-270, 272-274, 276-294, 296-304, 306-447, 449-450, 452-456, 459-491, 493-496, 498-499, 502, 512-514
T3T00103-00104, 114, 134, 144-145, 147-150, 154-160, 164-213, 215-381, 383
PARTS NEEDED
Qty
Part Number Description
12 8S9191 BOLT
12 10R7231 FUEL INJECTOR GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Take the following actions only after a failure occurs on one or more injectors in any of the engines listed in the Affected Product. A fuel injector is considered a failure if the following troubleshooting procedure is completed and the problem is not resolved.
1. Update the ECM software.
2. If still unable to produce advertised power, use publication SEBD9408 to determine if a change to FLS/FTS is required.
3. If still unable to produce advertised power, test the injector solenoid per RENR9326.
4. If still unable to produce advertised power, test the unit injector per SENR9773.
5. Replace injector(s) as required.
If one or more injectors fail replace all injectors at the time of repair.
Refer to Disassembly and Assembly, RENR8628 for the removal and installation procedure of the unit injector.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-2000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 10.0-hour job
For multiple engines that are serviced in a single vessel, please reference the other engine serial numbers in the claim story.
For before failure claims, please reference the after failure sister vessel engine serial