101502-9002 ZEXEL INJECTION-PUMP ASSEMBLY Cross 1015029002

This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51584" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2010
PROBLEM
The existing fuel injector can fail on certain C32 Marine Engines. If the existing fuel injector fails it will cause a dead injector resulting in no fuel being delivered to cylinder.
AFFECTED PRODUCT
Model Identification Number
C32 RNC02662, 2722, 2726, 2731-2735, 2737-2747, 2749-2759, 2762-2766, 2768-2770, 2772, 2778, 2782, 2787-2788, 2791-2796, 2798, 2800-2818, 2820-2824, 2826-2834, 2836, 2839-2854, 2856-2866, 2868-2878, 2880-2883, 2885-2888, 2892-2895, 2897-2903, 2905-2906, 2908-2910, 2912-2918, 2920-2933, 2935-2936, 2938-2939, 2941, 2944-2947, 2949-2952, 2954-2963, 2965, 2969-2971, 2973-2986, 2988, 2990-3009, 3014-3035, 3037-3039, 3041-3127, 3129-3134, 3136, 3139, 3142-3172, 3174, 3177-3197
RND00101-00103, 114, 123-124, 132-133, 136-146, 151, 159-160, 192-194, 202, 204, 207, 210, 221, 228-249, 251, 253-254, 256-257, 263, 266-267, 270-271, 274-275, 277
RNE00102-00103, 106-111, 114-116, 118-119, 121, 124
RNR00100-00101, 103, 105-107, 109-110, 112-113, 115
T3T00101-00104, 106-110, 112-123, 128, 137-144, 147-148, 190
PARTS NEEDED
Qty
Part Number Description
12 2768307 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 3% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
After failures of a single injector, replace all 12. See RENR8628 for Disassembly and Assembly instructions.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-100 hrs 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 11.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.