101401-9441 ZEXEL INJECTION-PUMP ASSEMBLY Cross 1014019441

When reporting the repair, use "PS90973" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31May2021
PROBLEM
The SL-V XL injectors can improve the supply of grease to the lower rear suspension links on 793F Off-Highway Truck. If the existing injectors do not supply adequate grease, the links can fail.
AFFECTED PRODUCT
Model Identification Number
793F D3T00143-00145, 148-151, 154-155, 158-161
SSP00394, 471, 552-553, 600, 612, 648, 653, 672-673, 693, 696, 767-769, 784, 841-842, 861-862, 871, 873, 875, 898, 990-992, 998, 1009, 1061-1063, 1065-1068, 1173-1174, 1179-1180, 1183-1185
PARTS NEEDED
Qty
Part Number Description
4 4538963 INJECTOR AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the four lower rear suspension link grease injectors with four SL-V XL 453-8963 Injectors.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-30000 hrs,
0-60 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
30001-50000 hrs,
61-100 mo 33.0% 0.0% 0.0% 50.0% 50.0% 50.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.