105472-1051 ZEXEL GOVERNOR Cross 1054721051 1157702030

ACTION REQUIRED
****Parts Stock ****
Remove all 345-2985 nozzles from dealer parts stock.
Rework the following engines in dealer parts stock and/or dealer exchange inventory:
250-7100, 281-6501, 314-2485, 360-1646, 365-9318, 365-9319, 365-9320, 365-9321, and 381-8006 Service Replacement C175-16 Engines with a B7B prefix
Rework the following engines: B7B001-700.
288-8962, 314-2486, 365-9324, and 365-9325 Service Replacement C175-16 Engines with a JTL prefix
Rework the following engines: JTL001-276.
262-1300, 282-2060, 360-1647, 365-9326, 365-9327, 365-9328, and 365-9329 Service Replacement C175-20 Engines with a LLM prefix
Rework the following engines: LLM001-407.
For engines in dealer parts stock and/or dealer exchange inventory, refer to the Action Required for the Affected Product.
****Affected Product****
1. Remove the 345-2985 Ether Nozzles and supply lines on the left and right intake manifolds. If the 345-2985 Ether Nozzles are found to be broken, ensure all pieces are removed prior to putting the engine back in service.
2. Install the 8T-6764 Plug in each intake manifold.
3. Install a 6V-9829 Cap and 6V-8397 O-ring to plug both ether supply lines.
4. Disable ether injection with Cat ET (Electronic Technican).
Refer to Image1 for the location of the plug and cap on the right hand side of a 16 cylinder engine.
Refer to Image2 for the location of the plug and cap on the right hand side of a 20 cylinder engine.
Image1
Image2
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
****Parts Stock****
Submit one claim for all parts removed from dealer parts stock. The parts listed in the Parts Needed will be allowed for each engine that is reworked. 1 hour labor will be allowed for each engine that is reworked. Include the engine serial numbers and arrangement numbers in the service claim story.
****Affected Product****
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE ETHER NOZZLES ON CERTAIN 793F, 793F XQ, 795F, 797F, AND 797F XQ OFF-HIGHWAY TRUCKS
MODELS INVOLVED - 793F, 793F XQ, 795F, 797F, 797F XQ
Dear Caterpillar Product Owner:
The ether nozzles need to be replaced with a plug and have the supply lines capped off. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 01Mar2012 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 01Mar2012 Service Letter