105636-0490 ZEXEL Cross 1056360490

16Apr2007
B330
D7N6
Z889
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING EXISTING DIESEL PARTICULATE FILTERS (DPG'S) ON CERTAIN 285HP APPLICATIONS OF C-9 ENGINES
1091 PS42384
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42384" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Apr2009
PROBLEM
The existing Diesel Particulate Filter (DPF) filter module (272-2425) can plug with soot too rapidly on certain 285HP applications of C9 MTB engines. If the existing filter plugs, the result is excessive exhaust backpressure or failed filter, which allows soot to pass through.
AFFECTED PRODUCT
Model Identification Number
C9 MTB01562-01574, 1579-1585, 1588-1596, 1598-1602, 1604-1646, 1737-1743, 1754-1766
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Replace current DPF filter with CCRT particulate filter technology.
Reference Special Instruction REHS3787. Parts will be supplied as a direct shipment from the factory to the dealer.
If additional information is required for receiving parts please contact Kory Endress at (309)578-3495 or Endress_Kory_L.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-300000 miles,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 8.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.