105622-0460 ZEXEL Cross 1056220460

PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 4947040 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 5011552 SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Before failure:
Flash the latest DEF Software onto the DEF Pump with the software listed in Parts Needed or latest available in SIS Web.
For flash programming of the ECM software, refer to Troubleshooting "ECM Software - Install".
After Failure:
Flash the latest DEF Software onto the DEF Pump with the software listed in Parts Needed or latest available in SIS Web.
For flash programming of the ECM software, refer to Troubleshooting "ECM Software - Install".
Remove the DEF Injector. Refer to Disassembly and Assembly, "DEF Injector and Mounting - Remove and Install".
Follow rework procedure below for cleaning of the DEF Injector.
1. Stand the injector in suitable non metallic container. Fill the container with deionized water. Ensure the level does not exceed, as illustrated in Image 1.
2. Leave injector in the container for 20 minutes, check every 5 minutes to confirm any deposits have been dissolved.
3. Remove injector from container.
Install the DEF Injector. Refer to Disassembly and Assembly, "DEF Injector and Mounting - Remove and Install".
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-3000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job for Group 1
For After failure, and additional 3 hours are allowed for cleaning of the diesel exhaust fluid injector.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-3000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job for Group 2
For After failure, and additional 3 hours are allowed for cleaning of the diesel exhaust fluid injector.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.