105621-0350 ZEXEL Cross 1056210350

PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
****Parts Stock ****
Rework the following engines in dealer parts stock:
3512 Engine Arrangement 0R3982, 0R9844, 10R6700 - EEE00102-EEE00149
3516 Engine Arrangement Number 0R3953, 0R3983, 0R9845, 10R2854, 10R6702, 20R2775, 20R5421 - WE300101-WE300159, WE300161-WE300173, WE300175-WE300178, WE300180-WE300188
3508 Engine Arrangement Number 0R3950, 0R3951, 0R8550, 0R8551, 0R8553, 0R9840, 0R9841, 0R9842, 10R5596, 10R9195 - HEE00101-HEE00192, HEE00196-HEE00223, HEE00227-HEE00230
3516 Engine Arrangement Number 10R2853, 20R2776, 20R3194, 20R3537, 20R6114, 20R6115, 20R1116 - DE300101-DE300181, DE300183-DE300200, DE300202-DE300208
3512 Engine Arrangement Number 10R9209, 20R2674 - EEZ00101-EEZ00127, EEZ00130-EEZ00136, EEZ00138-EEZ00143
3524 Engine Arrangement Number 10R7929 - XEE00101-XEE00139
3516 Engine Arrangement Number 20R7272 - AW300101-AW30109
3512 Engine Arrangement Number 20R3658 - EEK00101
Check valve lash setting on each cylinder of the engine using SENR2362, Valve Lash Check. If found out of spec then adjust using SENR2362, Valve Lash Bridge Adjustment. Use SENR2362, Fuel Injector Timing to verify correct injector lash.
****Affected Product****
This program applies only if the Affected Product is equipped with one of the following Reman Engines:
3512 Engine Arrangement 0R3982, 0R9844, 10R6700 - EEE00102-EEE00149
3516 Engine Arrangement Number 0R3953, 0R3983, 0R9845, 10R2854, 10R6702, 20R2775, 20R5421 - WE300101-WE300159, WE300161-WE300173, WE300175-WE300178, WE300180-WE300188
3508 Engine Arrangement Number 0R3950, 0R3951, 0R8550, 0R8551, 0R8553, 0R9840, 0R9841, 0R9842, 10R5596, 10R9195 - HEE00101-HEE00192, HEE00196-HEE00223, HEE00227-HEE00230
3516 Engine Arrangement Number 10R2853, 20R2776, 20R3194, 20R3537, 20R6114, 20R6115, 20R1116 - DE300101-DE300181, DE300183-DE300200, DE300202-DE300208
3512 Engine Arrangement Number 10R9209, 20R2674 - EEZ00101-EEZ00127, EEZ00130-EEZ00136, EEZ00138-EEZ00143
3524 Engine Arrangement Number 10R7929 - XEE00101-XEE00139
3516 Engine Arrangement Number 20R7272 - AW300101-AW30109
3512 Engine Arrangement Number 20R3658 - EEK00101
Check valve lash setting on each cylinder of the engine using SENR2362, Valve Lash Check. If found out of spec then adjust using SENR2362, Valve Lash Bridge Adjustment. Use SENR2362, Fuel Injector Timing to verify correct injector lash.
SERVICE CLAIM ALLOWANCES
****Parts Stock****
Submit one claim for all engines reworked from dealer parts stock.
This is a 4 hour job for a 3508
An additional 2 hours for a 3512
An additional 4 hours for a 3516
An additional 8 hours for a 3524
Include the engine serial number(s) of the Reman engine(s) that was/were reworked in the claim.
****Affected Product****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-250 hrs,
0-3 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 4.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
4.0-hours for a 3508.
An additional 2 hours for a 3512
An additional 4 hours for a 3516
An additional 8 hours for a 3524
Part age/hours is based on engine age/hours.
Include the engine serial number of the Reman engine that was reworked in the claim.
PARTS DISPOSITION
****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.