104741-4320 ZEXEL Cross 1047414320

COMPLETION DATE
TERMINATION DATE
30Nov2009 31May2010
PROBLEM
Incorrect fuel injectors may be installed on certain AD45B and AD55 Underground Articulated Trucks. The 291-5911 Injector Gp-Fuel listed on SIS Web was the incorrect part number to use for replacement. This only affects machines that may have had an injector or injectors replaced during field service or by the customer. The correct fuel injectors have been installed in the engines from the factory.
AFFECTED PRODUCT
Model Identification Number
AD45B CXM00301-00382, 384-412, 415-420
AD55 ANW00341-00392
DNW00501-00553, 555-574, 576-612
PARTS NEEDED
Qty
Part Number Description
6 2530618 INJECTOR GP-FUEL (IF/AS REQUIRED)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 40% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Remove the engine valve covers and inspect the part number on each fuel injector. Remove any 291-5911 Fuel Injectors from the engine and replace with a 253-0618 Fuel Injector.
For further information on replacing a fuel injector refer to Disassembly and Assembly, RENR8261, "C15 and C18 Engines for Caterpillar Built Machines".
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
This is a 0.5 hour job to inspect machines for correct injectors. If all six injectors require replacement allow an additional 3.0 hours to replace and to check/adjust valve clearances and injector heights. Individual injectors are to be claimed at an additional 0.3 hours per injector plus 1.0 to check/adjust valve clearances and injector heights
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN AD45B AND AD55 UNDERGROUND ARTICULATED TRUCKS EQUIPPED WITH A C18 ENGINE
MODELS INVOLVED - AD45B AND AD55 UNDERGROUND ARTICULATED TRUCKS
Dear Caterpillar Product Owner:
The fuel injectors need to be inspected and replaced if found to be incorrect on the products listed below. The incorrect fuel injectors can effect engine emissions and also have an effect on engine performance. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 06May2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 06May2009 Service Letter