010235-0842 ZEXEL Cross 0102350842

PARTS NEEDED
Qty
Part Number Description
1 2744962 PUMP GP-F INJ -B
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 2% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the failed fuel injection pump. Refer to the engine's Disassembly and Assembly.
While carrying out "Fuel Injection Pump - Remove", please ensure that the fuel injection pump gear backlash is removed and the fuel injection pump locking bolt is tightened to a torque of 17 N.m (13 lb ft).
Fuel injection pumps that have not been locked correctly will have the claim rejected or debited.
After the new fuel injection pump has been installed, carry out checks for air in the fuel. Refer to the engine's Testing and Adjusting, "Air in Fuel - Test".
To ensure correct priming of the fuel system on first start-up, follow the procedure below.
1. Ensure that all low pressure fuel connections and high pressure fuel lines are installed correctly.
2. Set the throttle to the low idle position and ensure the parking brake is engaged
3. Crank the engine for 1 second to initiate the fuel priming sequence (do not start the engine)
4. Return ignition switch to the RUN position & listen for the fuel priming pump running
5. Leave the ignition key in the RUN position for three minutes.
6. Crank the engine with the throttle lever in the CLOSED position until the engine starts.
7. Run the engine at low idle for one minute.
8. Cycle the throttle lever from the low idle position to the high idle position three times. The cycle time for the throttle lever is one second to six seconds for one complete cycle.
9. Check for leaks in the fuel system.
Documentation Procedure
Please ensure that when submitting the claim the following documentation is provided.
1. Full details of the customer?s complaint and the symptoms witnessed.
2. Test work and diagnostic checks carried out to diagnose that the fuel injection pump is the part causing failure.
3. Results from the Testing and Adjusting, "Air in Fuel - Test". Please include photos of any air seen in the SIMS entry.
If the requested documentation is not provided, the claim may be rejected or debited.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-3000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 4.0-hour job
Refer to the Documentation Procedure in the Action Required for the Service Claim.
PARTS DISPOSITION
***** NACD *****
Hold all failed fuel injection pumps for a Parts Return Request (PRR). A PRR will be issued to you through the Send-It-Back process after the claim is submitted. Make