09600-06810 PUMP ASSY, INJECTI Denso Cross

10Sep2012
U-487
A-384
D-415
O-449
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GREASE INJECTOR FOR THE FRONT SUSPENSION A-FRAME BEARING ON CERTAIN 735B, 740B, AND 740B EJECTOR ARTICULATED TRUCKS
7510 7540 PS43700
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43700" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Sep2014
PROBLEM
The front suspension A-Frame bearing may not be receiving an adequate amount of grease on machines that are equipped with the factory fitted Automatic Lubrication System. An inadequate amount of grease supply to the bearing does not promote purging of grease through the joint, especially in severe applications. This may result in premature wear of the bearing.
A larger sized injector is available which increases the amount of grease that is supplied to the bearing
Note: This service letter covers machines with factory fitted Automatic Lubrication Systems only. Dealer installed Automatic Lubrications Systems are not covered.
AFFECTED PRODUCT
Model Identification Number
735B L4D00368, 372, 375-380, 384-403
T4P00253-00258, 268-271, 275-277, 280-282, 284-286, 290-292, 302, 304
740B L4E00374-00378, 380, 385, 390, 392-393, 401-403, 407-408, 411, 419, 429-430, 433-437, 440, 443-449, 451, 453-455, 459, 465, 469, 471, 478, 480, 489, 492, 505, 511, 517, 522-529, 533, 535, 543, 549-550, 558, 560, 563, 567, 570, 575-576, 584, 592, 609-610, 612-616, 622, 624-627, 633-634, 643, 666, 670-673, 679-682, 687-694, 701-702, 708, 710, 712, 715-716, 722, 726-728, 734-735, 738, 741-743, 745-746, 755-757, 760, 763, 768, 774, 777, 779, 784-785, 788-789, 792, 796-799, 802-803, 805, 810, 812-813, 816-817, 821-822, 826-828, 833, 837, 842, 851, 853, 857, 861, 865-867, 881-882, 885, 887, 890-891, 896, 900, 903-904, 909-910, 912-915, 917-919, 921, 924-925, 927, 932-933, 945-950, 955-957, 962-971, 976-980, 985
T4R00267-00273, 278, 282-283, 289, 294, 299-300, 309-310, 322-323, 327, 339, 342, 348, 352, 354, 356, 359-360, 362-369, 371, 376-377, 393, 406, 423, 427, 431-432, 450, 518, 539-540, 543-546, 550, 557, 568, 581-582, 587-590
740B EJ L4F00383-00388
T4S00272-00274, 276-279, 282, 289-290, 296-299, 301, 304-309, 311
PARTS NEEDED
Qty
Part Number Description
1 1926212 INJECTOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
See attached rework procedure.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first