09600-06381 PUMP ASSY, INJECTI Denso Cross

July 8, 2005
U-222
A-163
Afterfailure only PRODUCT SUPPORT PROGRAM TO ANALYZE THECONTRIBUTION OF THE FUEL INJECTION PUMP TO MACHINE STALLING AND REPLACETHE FUEL INJECTION PUMP AS NECESSARY ON 420D BACKHOE LOADERS POWERED BYTHE 3054C ENGINE
1251 PS50971
This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS50971" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
July 31, 2006PROBLEM
Failure is described as stalling at lowidle / Load acceptance.AFFECTED PRODUCT
Model Identification Number
420D FDP18400-99999
420D IT BLN10300-99999PARTS NEEDED
Qty
Part Number
Description
1 2744962 PUMP GPACTION REQUIRED
Many factors influence an engine?s performancein a machine. The following check list must be completed to determine whetheror not the fuel pump should be replaced. If at any point while going throughthe attached checklist the problem is identified and resolved, no furtherexecution of the checklist is required. Please document the fix and reportagainst this PSP number without changing the fuel injection pump.Please attach a copy of this checklistto the SIMS ticket when replacing the fuel injection pump under this PSP.SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-3000 100% 100% 0 0 0 0
Up to 5 labor hours will be allowedto remove the existing fuel injection pump and install a new pump fromparts stock. Up to 2 hours of labor will be allowedto carry out the troubleshooting checklist.
PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attach. (1-Rework Procedure)Rework ProcedureAs you are working through this sheetthe column on the right is there to add your responses and observations.Please use or copy these responses when submitting your claim story. Thischecklist will be required for claim approval when replacing the fuel injectionpump.
Machine Group
Machine Models
BHL 420D
Reason for Checks
Thisinvestigation is to help identify some of the stall conditions seen inthe field. CPI project 66356
Conditionof machine Descriptionof condition
Lowidle loaded stall Hydraulicloads are applied engine dies at low idle
No loadstall Engineis revved to high idle, pedal/throttle is released engine stops with noloads applied, hydraulic, trans., etc.
Is ConditionPresent? (Y or N)
Check list for all stall conditions
*No fuel additive must be present in the fuel tank or fuel system.
MachineModel
MachineSerial Number
Hours