09350-04420 HOLDER & NOZZLE SE Denso Cross

01Jul2020
D-399
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE DEF INJECTOR COOLANT HOSES ON CERTAIN 313 AND 315 NGH EXCAVATORS
1380 PI33192
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI33192" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33192" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
31Jan2021 31Jul2021
PROBLEM
The existing coolant hoses need to be replaced on certain 313 and 315 NGH Excavators. The existing hoses can leak water and/or burst.
AFFECTED PRODUCT
Model Identification Number
313 JHR00133-00139, 141-143, 145-147, 149
315 WKX00138-00140, 148, 150, 154, 162-166, 169, 172-173
PARTS NEEDED
Qty
Part Number Description
2 0951390 CLAMP-HOSE
1 3270325 MOUNT-FIR TREE
1 6018546 HOSE (Do Not Order-See Action Required)
1 6018547 HOSE (Do Not Order-See Action Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Do not order the 601-8546 and 601-8547 Hoses. The new hoses have been direct shipped to the dealership prior to the release of this Service Letter program.
If you have not received the parts, the parts received are damaged, or if you have any questions you will need to work with your Dealer TC to submit the information or question through CPI Feedback within the Service Information Management System (SIMSi).
Give the information to your Dealer Technical Communicator (TC) along with this service letter program number and CPI number 472555.
Request the Dealer TC to submit the CPI Feedback.
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada