09300-01190 PUMP ASSY, INJECTI Denso Cross

31May2019
E500
NONE
Containment -
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR INSTALLING SL-V XL 453-8963 INJECTORS FOR THE LOWER REAR SUSPENSION LINKS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
7540 7510 7230 7200 PS90973
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Containment Program can be administered either before or after a failure occurs.In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.
When reporting the repair, use "PS90973" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31May2021
PROBLEM
The SL-V XL injectors can improve the supply of grease to the lower rear suspension links on 793F Off-Highway Truck. If the existing injectors do not supply adequate grease, the links can fail.
AFFECTED PRODUCT
Model Identification Number
793F D3T00143-00145, 148-151, 154-155, 158-161
SSP00394, 471, 552-553, 600, 612, 648, 653, 672-673, 693, 696, 767-769, 784, 841-842, 861-862, 871, 873, 875, 898, 990-992, 998, 1009, 1061-1063, 1065-1068, 1173-1174, 1179-1180, 1183-1185
PARTS NEEDED
Qty
Part Number Description
4 4538963 INJECTOR AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the four lower rear suspension link grease injectors with four SL-V XL 453-8963 Injectors.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts %