09210-02810 PUMP ASSY, FUEL FE Denso Cross

07Aug2018
(Revised 22Aug2018)
U-465
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL EXHAUST FLUID MANIFOLD ON CERTAIN 2570D, 2670D, 563D, AND 573D WHEEL FELLER BUNCHERS, AND 525D, 535D, 545D, AND 555D WHEEL SKIDDERS
108K 3206 108H PS45973
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45973" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 07Aug2018 Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
31Aug2020
PROBLEM
The existing diesel exhaust fluid manifold can fail on certain 2570D, 2670D, 563D, and 573D Wheel Feller Bunchers, and 525D, 535D, 545D, and 555D Wheel Skidders. If the existing DEF manifold fails it can lead to inducements and eventual engine shutdown.
AFFECTED PRODUCT
Model Identification Number
2570D D2500112-00114
2670D D2600208-00211
525D GKP00477-00524, 527
535D MTP00386-00448, 450-453
545D KGP00254-00284, 287
555D PGY00153-00159
563D D6300115-00146
573D D7300209-00226
PARTS NEEDED
Qty
Part Number Description
1 3915262 GASKET
1 5280527 MANIFOLD GP
1 DCUSOFTWARE DCU SOFTWARE
1 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED